An AI agent that actually resolves support tickets
The first support AI agent that can create and update Linear issues, grounded in your help center and past conversations.
Instant resolutions
Resolves common questions in seconds using your knowledge base.
Learns from your docs
Trained on your help center articles and past conversations.
Seamless handoff
Complex issues are routed to your team with full context preserved.
Creates Linear issues
Automatically categorizes feedback and creates issues in Linear.
How it works
From setup to resolution in four simple steps.
Connect your knowledge base
Point the agent at your help center and past tickets. It indexes everything automatically.
Auto-creates Linear issues
Turns customer messages into Linear issues and assigns small bugs straight to Cursor.
Resolves customer questions
When a customer reaches out, the agent drafts accurate answers grounded in your content.
Gets smarter over time
Every interaction helps the agent improve. Review answers and refine its knowledge continuously.
Everything you need to automate support
A complete AI support agent with the capabilities your team needs.
Answers grounded in your own content
The agent draws exclusively from your help center articles, past conversations, and documentation. Every response is accurate, on-brand, and cites its sources. It handles multi-step questions by reasoning through your docs and never makes things up.
Deep Linear integration
The agent automatically creates and categorizes Linear issues from conversations. Bug reports, feature requests, and feedback all flow into your backlog with full context, no manual triage needed.
Works across every channel
Whether customers reach out via live chat, email, or Slack, the agent provides consistent, high-quality support. Deploy a single widget with AI chat, your help center, and live support built in.
Human handoff when it matters
When the agent detects complexity or frustration, it routes the conversation to your team with full context, no repetition needed. Your agents see the entire AI conversation, customer details, and linked Linear issues in one view.
Actionable insights every week
Get weekly reports on what customers ask most, which questions went unanswered, and where your docs have gaps. The agent suggests new articles to write so it keeps getting smarter.
Set up in minutes, not weeks
Connect your knowledge base, configure your brand voice and tone, and the agent is ready. No complex training pipelines, it works out of the box and improves continuously from every interaction.
Measure what matters
Track AI resolution rates, team performance, and customer request trends, all in one reporting dashboard.
Full reporting dashboard
Track time to first reply, total response time, and time from report to implementation. Compare AI agent vs. human conversations over time.
Customer request trends
See which requests drive the most demand and revenue. Spot patterns before they become support bottlenecks.
Customer support for modern companies
Omnichannel support engineered for AI. Built around Linear to turn customer messages into code instantly.
